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Ollie, the CareSentinel owl mascot About

Built by people who believe compliance shouldn’t be this hard

CareSentinel started with a simple observation: the hardest part of running a great care home isn’t the care — it’s everything around it. The paperwork. The disconnected systems. The quiet dread of an unannounced inspection.

Care managers were stitching together spreadsheets, paper files and half a dozen tools, re-keying the same information again and again. Evidence that should have been a click away was scattered across folders and inboxes.

Meanwhile, CQC moved to the Single Assessment Framework — 34 quality statements, all requiring evidence, all potentially scrutinised in an unannounced inspection. The compliance burden got heavier. Staffing got harder. The margin for error got smaller.

We thought it should be calmer than that. So we built CareSentinel.

Voice-first AI

We built AI into everything — not as an add-on, but as the foundation. Speak an incident, a complaint, a safeguarding concern. CareSentinel structures it, assesses the risk, and links it to everything it affects.

Everything connected

A complaint that’s really a safeguarding concern raises itself. A medication error that causes harm links to a safeguarding referral. A failed inspection creates the maintenance job. Log once — CareSentinel does the rest.

Built for UK care

Not a generic compliance tool adapted for care. Built specifically for CQC’s Single Assessment Framework, UK GDPR, RIDDOR, the Care Act 2014, and Reg 17 good governance. Every feature maps to real regulatory requirements.

Our mission is to make every care home inspection-ready, every day.

SentinelHQ Limited

Company No. 17242389 · Registered in England & Wales

ICO Registration: ZC138385

hello@sentinelhq.co.uk · caresentinel.uk